Appointment Scheduling
Give customers clear booking options across web, WhatsApp, mobile and kiosk channels. Reminders, check-in, staff assignment and analytics help reduce missed appointments and branch congestion.
Multi-Channel Booking
Automated Reminders
Smart Check-In
Scheduling Analytics
Complete Platform - Multi-Channel Appointment Scheduling
Tools to plan demand, remind customers, and keep visits moving on schedule.
Unify walk-in and appointment-based traffic with multi-channel booking, automated reminders, smart check-in, and real-time analytics.
Multi-channel booking
Automated reminders
Smart check-in
Staff assignment
Analytics dashboard
Enterprise scalability
Let customers book, reschedule, and confirm appointments through WhatsApp. Conversational flows guide them to the right service and time slot without downloading an app.
Conversational booking
Instant confirmation
Easy rescheduling
Branded online booking portal with real-time availability, service selection, and location filtering. Embed on your website or share a direct link.
Real-time availability
Service selection
Location filtering
Native mobile experience with push notifications, appointment history, and one-tap rebooking. Customers manage their entire scheduling lifecycle from their phone.
Push notifications
Appointment history
One-tap rebooking
On-site kiosks let walk-in customers book the next available slot or join a waitlist. Convert unplanned visits into scheduled appointments instantly.
Next-slot booking
Waitlist join
Walk-in conversion
Suggest suitable alternative slots when customers need to change appointments, and make cancelled slots easier to reuse.
Slot suggestions
Auto backfill
Cancellation recovery
Intelligent staff matching based on service type, expertise, language, and availability. Balance workloads automatically across your team.
Skill-based routing
Load balancing
Availability sync
Missed appointments and unmanaged walk-ins make it harder to plan staff, rooms, and service capacity. Clear booking flows and reminders help customers arrive prepared and give teams a more predictable day.
Averly turns bookings, reminders, check-ins, and staff assignments into one service workflow, with reporting that shows demand patterns across locations and services.
Auto
Reminders
Live
Booking Trends
Planned
Service Slots
Team
Staff Assignment
Give customers multiple ways to confirm their arrival. Every check-in method updates the queue in real time so staff always know who is on-site and ready.
Customers scan a QR code or enter a booking reference at an on-site kiosk to confirm arrival and join the service queue automatically.
Send a single message to confirm arrival. The system updates your queue position and notifies staff in real time.
One-tap check-in from the mobile app with live queue position tracking and estimated wait time updates.
Automatically detect customer arrival via geofencing and trigger check-in without any manual action required.
Automated Reminders - Multi-Channel Notifications
A structured reminder timeline keeps customers informed from the moment they book until after their visit. Every touchpoint reduces no-show risk and builds confidence.
Step 1
Confirmation
Instant booking confirmation with appointment details
Step 2
24hr Before
Reminder with reschedule option and preparation info
Step 3
2hr Before
Final reminder with directions and check-in instructions
Step 4
Check-In
Arrival notification with queue position update
Step 5
Post-Service
Follow-up with feedback request and rebooking link
SMS
Push
Turn booking data into actionable insights. Understand demand patterns, reduce no-shows, and maximize resource utilization across every location.
Identify peak booking times, popular services, and seasonal trends. Optimize staff schedules and resource allocation with data-driven insights.
Track no-show rates by service, time slot, and customer segment. Identify at-risk appointments and trigger targeted reminder campaigns.
Monitor staff utilization, room occupancy, and equipment usage. Find underbooked slots and maximize appointment capacity across locations.
From healthcare to telecom, appointment scheduling adapts to the unique workflows and compliance requirements of your sector.
Patient consultations
Lab appointments
Follow-up scheduling
Patient reminders and check-in workflows
Permit applications
License renewals
Citizen services
Booked visits for permits and citizen services
Account openings
Loan consultations
Financial advisory
Advisor bookings and branch appointment planning
Service bookings
Test drives
Parts collection
Service bookings and parts collection appointments
Personal shopping
Product demos
Returns & exchanges
Booked product demos and personal shopping visits
Device setup
Plan upgrades
Technical support
Device setup and technical support bookings
Give customers clear booking options, send useful reminders, confirm arrivals, and help staff plan capacity before the customer reaches the front desk.
Solutions
Enterprise
Company
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